by Eden Brownlee | Jan 23, 2023 | Categorized
Some brands consistently deliver delightful experiences like magic for their customers. Other brands base the experience on which employees pick up customer’s calls. You might ask how some brands consistently get it so right, while others get it so wrong. The answer...
by Eden Brownlee | Jan 19, 2023 | Categorized
Not all brands are successful in using social media networks. However, brands that are succeeding in planning and building promotional campaigns on social media aren’t just playing the numbers game. They are allowing social media to do what it was designed for, and...
by Eden Brownlee | Jan 16, 2023 | Categorized
How do you ensure that the messages you send to customers are memorable? Does your brand make a holistic impression on them? Answering the questions positively begins with defining your brand voice. The question is, how do we accomplish this tricky goal? As important...
by Eden Brownlee | Jan 12, 2023 | Categorized
The creation of a fantastic, effortless, and seamless customer experience for an eCommerce website is not an easy task to do. It is dependent upon the capability of the business you are working for, not to mention the fact that it is subjective and contextual. This...
by Eden Brownlee | Jan 9, 2023 | Categorized
The About Us Statement page is a vital source of information for people to learn more about your business. Its design and written content along with its visual elements tell an audience important information about who you are, what it is you do, and why you do it. An...
by Eden Brownlee | Jan 5, 2023 | Categorized
Regardless of the size of the organisation, or whether it’s an e-commerce or service-based business, your marketing and sales departments play a critical role in its success. To fulfil the needs of potential customers, marketing and sales play a unique and...