Website Portfolio

Ready to Plan Your Website?

Frequently Asked Questions

• HOW DO YOU KNOW WHAT MY NEW WEBSITE SHOULD INCLUDE?

  Every business is different, so we never use a cookie-cutter approach. We start with a free Website Planning Call to understand your goals, your customers, and how your website fits into your business. From there, we run a focused Website Discovery & Digital Strategy Session, where we map out your ideal audience personas, customer journey, and the features and content your site needs. The result is a clear plan for your website so you know exactly what we’ll build and how it will help your business succeed.

• HOW LONG DOES IT TAKE TO LAUNCH A NEW WEBSITE?

  Most websites take around 6–8 weeks from our Website Discovery Session to launch. The exact timeline depends on the size of your site, how many service or product pages you need, and how quickly we can gather your content and feedback. We keep the process structured and transparent, so you’ll always know what stage we’re at and what comes next.

• DO I NEED A WEBSITE CARE PLAN IF I’M ALREADY GETTING A NEW SITE?

  We see a care plan as an essential part of every website project. Launching a site is only the starting point. To keep your site secure, fast, and performing well, it needs ongoing updates, backups, and maintenance. That’s why all our websites are paired with a Website Care Plan from day one. This means you don’t have to worry about technical issues or surprise repair bills, we’re already there to look after it for you from the moment your site goes live.

• WHAT EXACTLY IS INCLUDED IN YOUR WEBSITE CARE PLANS?

  Our Website Care Plans are built to keep your website running smoothly and supporting your business long term. Each plan includes fast and secure hosting with 24/7 monitoring, monthly updates to your site’s software, plugins, and themes, and regular backups with full hack-recovery support. We also continually optimise for speed and user experience and provide dedicated support time each month for updates or changes. Every plan also includes a free full website refresh every 36 months, so your website never falls behind the times.

• HOW WILL WORKING WITH YOU HELP MY BUSINESS IN THE LONG RUN?

  We don’t just hand over a website and disappear. From the first Planning Call, we’re focused on building a site that becomes a real business tool; one that makes it easier for people to find you, trust you, and take action. With a care plan in place, your website keeps improving month after month, adapting as your business grows and as technology changes. It means you’ll always have a site that looks professional, performs well, and helps you win more customers.