A website can help boost your online presence, enhance your brand identity, take your brand to newer audiences, drive revenues and profitability and a lot of other things. However, the success of your web design project depends on your web design agency. The wrong choice can land you in trouble – from a delayed launch to a website ridden with bugs and errors.

A lot is at stake when it comes to your web design project. If it’s a redesign, your reputation and brand are on the line here. If your website is missing from action for a long time, you can bid goodbye to your customers for good. If you are a start-up, every moment is precious and sacred.

It’s crucial to choose an agency that can complete your project on time and deliver a solution that not only meets expectations but is free of errors, bugs and problems. Here are some crucial questions to ask your agency. The answers to these questions will help you decide whether they are a good fit for you.

 

Will You Assign a Dedicated Internal Project Manager?

Although your web development agency will assign a project manager to handle the project from their site, that doesn’t mean they will assign a project manager on the client side. By dedicated, we don’t just mean assigning a single point of contact. You need a manager who is dedicated to the success of your project.

Many times, an agency’s marketing director doubles as the project manager. However several projects are competing for his time and attention. Often, this results in several crucial tasks being put on the back burner or delegated to another team member who might not be as focused.

The Solution: At Accentuate, we assign a single internal project manager who has the time, empowerment, experience and internal resources and is dedicated to completing your project successfully.

 

Can I Talk to Some of Your Past Clients?

Any agency worth their salt should have no problem sharing references. This is the best way to find out, first hand, what you can expect from the agency. By talking to their previous clients, you can gauge the agency’s level of professionalism, punctuality and commitment. You may also get to know some of the agency’s weaknesses if any and things to watch out for to ensure your project progresses smoothly.

 

Things You Can Do to Expedite the Web Design Process

• Stick to the plan. You can’t expect the project to be completed on budget and on time if you decide to change the scope or alter the design once the development has commenced. This is sure to derail the project.
• Provide approval, feedback and other critical tasks promptly. If you take a lot of time to get back to the agency with your approval, feedback and other critical tasks, it will certainly affect the timeline.
• Ask enough questions to ensure you understand everything. Should you need clarity about any aspect, feel free to shoot a question.

 

Ready to Discuss Your Project?

Take the next step. Contact us today to schedule a free, no-obligation chat with one of our web design specialists. We will get back to you in 24 hours. Alternatively, feel free to give us a call at 0457 444 589.