Website Services
Website Care Plans & Support
We provide proactive website care plans that keep your site secure, updated, and performing properly, with expert support on hand so your website continues to support your business long after launch.
Book a Website Planning CallWHAT WEBSITE CARE PLANS & SUPPORT IS
This is an ongoing support and maintenance service designed to protect, maintain, and improve your website over time.
We manage updates, security, hosting oversight, fixes, and improvements so your website stays reliable, current, and aligned with your business goals.
WHY IT MATTERS
A neglected website quickly becomes a risk instead of an asset.
Websites require regular updates, monitoring, and maintenance to remain secure and functional. Without ongoing care, performance drops, security risks increase, and small issues turn into costly problems.
Our care plans ensure your website stays protected, supported, and continually improved so it can keep working for your business.
What's included
Core website, plugin, and platform updates
Security monitoring and uptime checks
Performance and compatibility monitoring
Priority support for fixes and changes
Use of support time for approved updates
Website health reporting and visibility
What to Expect
Planning Call
We review your website setup, current performance, and support needs to confirm the most suitable care plan and level of ongoing support.
Website Setup
Our team completes initial checks, monitoring setup, and access configuration so updates, security, and support can be managed correctly.
Ongoing Care & Support
We handle updates, monitoring, fixes, and approved improvements as part of your care plan, keeping your website secure and running smoothly.
Ongoing Review & Improvements
We keep an eye on website health, usage of support time, and emerging issues or opportunities, adjusting support as your needs evolve.
Trusted by Businesses Across Australia
4.9/5 ratings
Eden,Elise and the team have been of great assistance to our Business in streamlining our processes and tailoring the Website to our specific needs. We thoroughly recommend these guys
The team at Accentuate Web Design have done a fantastic job of creating Mary Broughton Designs, the creative home for my surface pattern design business. Elise has endless patience with my questions and changes. Angie and Eden have given me so much information on how to manage the marketing, and the whole team work together seamlessly from the start. I am very happy with the result.
Accentuate has designed & hosted my web site for AURIC Financial for many years. I have found the work to be of a high standard. Eden & his team are efficient in response & friendly to deal with. I am happy to recommend Eden & his Accentuate team.
Eden and the team at Accentuate Web Design and Marketing created a beautiful website for me and have continued to develop it as my work has expanded. Their service has been professional, skilled, flexible and they listen to the client's needs. I recommend Accentuate Web Design and Marketing unreservedly.
Frequently Asked Questions
What does a website care plan actually cover?
A care plan covers ongoing maintenance, updates, security monitoring, hosting oversight, and access to expert support. It ensures your website remains stable, secure, and up to date, while also allowing for improvements and fixes as your business evolves.
Is a care plan required after building a website?
While not mandatory, care plans are strongly recommended. Websites that are not maintained become vulnerable to security issues, performance problems, and compatibility errors. Ongoing care protects your investment and avoids unexpected costs down the track.
Can support time be used for improvements, not just fixes?
Yes. Support time can be used for a wide range of tasks, including content updates, layout changes, feature improvements, tracking setup, performance optimisation, and usability enhancements, depending on your plan level.
How often is my website maintained?
Maintenance and monitoring are performed on an ongoing basis. Updates, checks, and reviews are handled proactively to minimise risk and ensure your website remains stable and functional.
What if my website needs larger changes or a refresh?
Care plans are designed to support your website long term. When larger updates or refreshes are required, we assess the scope and recommend the best approach to ensure your site continues to align with current standards and business needs.
How much do website care plans cost?
Care plan investment depends on the level of support, complexity of your website, and business requirements. During your planning call, we will recommend the most suitable option and explain pricing clearly.
